Handle inbound calls, emails, or chat queries
Provide timely and accurate solutions while maintaining a high level of customer satisfaction.
Address escalated concerns with empathy, patience, and expertise.

Required Candidate profile

1+ years of experience in a voice-based customer support.
Excellent communication skills.
Strong problem-solving and analytical skills.
Ability to work well under pressure and meet deadlines.

Key Skills

Skills highlighted with ‘‘ are preferred keyskills