Program Manager will be responsible for leadership in planning and execution of Robotic Process Automation (RPA) initiatives in various customer engagements
Candidate will Be an integral part of Program management team & continually come up with ideas to strengthen automation footprint
Ensure all RPA projects are delivered in accordance with defined RPA framework- Automation Anywhere/UI-Path/Blue Prism, Winshuttle.
Establish working relationships and routinely interface with: Client sponsors, business stakeholders & technology partners
Lead regular governance cadence with program sponsors to measure progress of automations and impact on business using metrics and ensure adherence to project milestones
Understand Process & RPA opportunity in detail & take lead on opportunity assessments and business reviews
Track project meeting minutes, RAID tracker and follow up diligently on action items till closure through structured governance
Ensure the documentation is retained for all signoff's / checklists in knowledge repository
Lead a team of Technical Architect and automation developers throughout the development process, including assessing automation opportunities, reviewing timelines, and ensuring development meets quality standards
Lead a team of developers/support staff to manage various operational activities including upgrades, automation deployment, migrations etc..
Work with various stakeholders throughout testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing
Track risks/issues and escalate as needed to senior management
Manage discussions with application owners for application access ahead of time and follow up till closure
Review RPA life cycle deliverables such as requirements specifications, solution design documents, and operating instructions (i.e. SOP), and approvals
Prepare Weekly/monthly/ adhoc project presentations and lead discussions and updates with senior management
Constantly keep self & team updated with new automation tools / technology within industr