Prepare MIS reports on a daily, weekly, and monthly basis to track business performance.
Develop and maintain databases using MS Access for data analysis and reporting purposes.
Collaborate with cross-functional teams to identify areas of improvement and develop solutions.
Ensure compliance with company policies, procedures, and regulatory requirements.
Design and implement effective process management systems to improve efficiency and productivity.
Desired Candidate Profile
2-5 years of experience in MIS operations or related field (BPO industry preferred).
Bachelor's degree in Computers (B.Tech/B.E.), Electronics/Telecommunication (B.Tech/B.E.), or equivalent qualification.
Strong skills in MIS development, leadership skills, time management, problem solving skills, interpersonal skills, documentation & compliance management.