Voice Process Associate- Connect.in

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Role & responsibilities

Inbound / Outbound interaction with clients for Airline Process.
Skilling on all voice and Email queues as per requirement.
Good computer navigational skills and familiar with MS office
Should have good customer service skills
Understand customer queries /request and act accordingly.
Maintain a healthy and clean work environment.
Update knowledge of process on regular basis.

Preferred candidate profile

Graduate/ Undergraduate.
Should not be from a technical background
Should not be a full time student and also should have cleared his last appeared exam
Should not be pursuing a full-time career exam.

DO NOT HIRE: - MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,

Important notes:-
-5 days working and any 2 week offs.

-Should be flexible in 24*7 shifts.
-Should be within Transport Boundary.

-Job location: Airoli, Navi Mumbai, 400708

Role: Voice / Blended - Other,

Industry Type: BPO / Call Centre,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: B.Com in Any Specialization, B.A in Any Specialization

Key Skills

Skills highlighted with â€˜â€˜ are preferred keyskills

International Voice

Inbound Voice Process Excellent Communication In English Voice Process Email Process

PHP

2.25-3.5 Lacs P.A.

21st November , 11.00 AM - 4.00 PM

Wipro Limited, Airoli SEZ, Building no 7, Raheja Mindspace, opp .Airoli Railway satation, Airoli East,Navi Mumbai, 400708

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