Walk-in |TCS Mumbai Hiring for India Benefits Specialist.

Interview Date: January 25th, 2025.

Interview Time: 10 AM onwards (Entry is closed at 12:30 PM)

Venue: Tata Consultancy Services, Wellspring Office, L B S Marg, Vikhroli West, Mumbai, Maharashtra 400079

Role: India Benefits Specialist

Desired Experience Range: 2-5 yrs.

Shift: Should be comfortable with night shift - US Hours & in a 24X7 shift environment

Mode of Working: Work from Office

India Benefits specialist (Individual Contributor)

We are seeking a highly skilled and experienced candidate with 67 years of relevant experience in India benefits administration. The ideal candidate will be responsible for managing end-to-end employee benefits processes, including National Pension Scheme (NPS) enrollments, advances, reimbursements, health and insurance enrollments and claims, vendor invoicing, and managing meal and fuel card programs.

The role requires a strong personality with excellent communication skills in English (native-level proficiency) to lead onboarding sessions, conduct monthly employee meetings, and manage relationships with stakeholders and vendors. The incumbent should with tools such as Darwin, Workday, and ServiceNow and must be willing to work in a 24x7 shift environment, from the office only.

Key Responsibilities:

1. Benefits Administration:

• Manage NPS enrollments, advances, and employee reimbursements.
• Oversee health and insurance enrollments, claims processing, and renewals.
• Administer meals and fuel card programs for employees.
• Ensure compliance with regulatory and organizational policies related to benefits.
• Validation of benefits deductions and familiarity with payroll processing and cutoff dates

2. Vendor and Stakeholder Management:

• Act as the primary liaison between the organization and benefits vendors.
• Handle vendor invoicing and ensure timely payment and issue resolution.
• Collaborate with internal stakeholders, including HR and Finance teams & payroll teams, to address employee concerns.

3. Employee Engagement:

• Conduct onboarding sessions for new employees, providing a comprehensive overview of benefits offerings.
• Lead monthly meetings to address employee queries and provide updates on benefits programs.

4. Technical Proficiency:

• Manage benefits processes using tools such as Darwin, Workday, and ServiceNow.
• Leverage reporting and analytics features in these tools to monitor benefits performance and identify areas for improvement.

5. Shift and Work Environment:

• Work in a 24x7 shift environment to support employees across various time zones.
• Operate from the office to ensure seamless coordination and timely task execution.

Required Skills and Qualifications:

• Experience: 6-7 years of hands-on experience in India benefits administration.
• Technical Skills: Proficiency in Darwin, Workday, and ServiceNow is mandatory.
• Communication: Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills.
• Personality: Confident and professional, with the ability to lead meetings and engage employees effectively.
• Stakeholder and Vendor Management: Proven ability to manage relationships with multiple stakeholders and external vendors.

Working Conditions

Flexible to work 24*7 shift timings.

Work from Office Only(No work from home)

Agile to extended work hours when needed to meet deadlines without prompting.

Eligibility:

• Minimum 15 years of regular, full-time education ( 10 + 2 + 3 )

Mandatory Documents to carry: Hard Copy of Resume, One Copy Passport Size Photo, Original and photocopy of Govt. ID proof

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

• Step 1: Visit ibegin.tcs.com/iBegin/
• Step 2: Click to login
• Step 3: Click New user (Register with us)
• Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
• Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXX.
• Step 6: You will receive the EP number on your personal e-mail ID.