AR Callers & Authorization

1. Job Title: AR Callers

Location: Trichy

Work Mode: WFO

Night Shift

Skills Required:

• Respond to patient inquiries, address billing concerns, and provide status updates on accounts.
• Support the Revenue Cycle Management process, ensuring accurate billing, claim submissions, and follow-ups.
• Manage insurance and patient AR, ensuring timely collections, proper documentation, and resolution of payment issues.
• Communicate clearly with patients, insurance companies, and internal teams to resolve outstanding accounts.
• Analyse AR data, identify trends, and create actionable reports to improve AR recovery processes.

Eligibility Criteria:

• Proven experience in patient call handling, AR, and RCM processes.
• Strong understanding of Insurance AR, Patient AR, and general AR management systems.
• Ability to assess and resolve complex billing issues, identify trends, and improve processes.
• Excellent verbal and written communication skills for interacting with patients and insurance companies.

2. Job Title: Authorization

Location: Trichy

Work Mode: WFO

Experience 1+ Years

Skills Required:

• Initiate and follow up on authorization requests to ensure timely approvals.
• Work within RCM processes, ensuring accurate data entry and resolving authorization issues.
• Communicate effectively with healthcare providers and insurance companies.
• Maintain accurate documentation and provide regular status updates.

Eligibility Criteria:

• Experience in Authorization Initiation/Follow-up.
• Strong understanding of RCM processes.
• Pain Management knowledge (preferred).
• Excellent verbal and written communication skills

Educational Qualification:

• Graduation in any discipline.