Role & responsibilities

About the Role

We are seeking an experienced and detail-oriented Quality Assurance (QA) Specialist to join our Sales team. The ideal candidate will have a solid understanding of Configure, Price, Quote (CPQ) processes, and hands-on experience with either Salesforce (SFDC) or Dynamics 365 (D365). Experience with automation tools is a plus, as we aim to enhance the quality and efficiency of our sales operations. You will play a critical role in ensuring the accuracy and quality of the sales solutions, working closely with the sales, IT, and product teams.

Key Responsibilities

CPQ Testing: Ensure the correctness of CPQ configurations, pricing, and quoting processes by performing manual and automated tests.

Salesforce (SFDC) / Dynamics 365 (D365) Testing: Validate the functionality and integration of the CPQ tool within SFDC or D365 environments.

Test Planning & Execution: Design, create, and execute comprehensive test cases and scenarios, ensuring coverage of both functional and non-functional requirements.

Defect Management: Identify, track, and report defects and issues; collaborate with developers and business users to resolve them in a timely manner.

Collaboration: Work closely with sales, product, and IT teams to understand requirements and provide feedback on system functionality and usability.

Automation: Develop and implement automated tests where applicable to increase test coverage and efficiency.

Regression Testing: Perform regression tests during system upgrades or enhancements to ensure continued functionality.

Documentation: Maintain detailed documentation of testing processes, test cases, and results.

Continuous Improvement: Actively participate in process improvement initiatives to streamline testing processes and enhance product quality.

Preferred candidate profile

Perks and benefits