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Dear Aspirants,

We are hiring for Voice Process Experienced Candidates at Bangalore Location for Conduent Business Services India LLP

Walk in Date 16th January 2025, Thursday

Time 10 AM to 1 PM

Shift Timings â€“ US Shifts (One way cab available)

Work Mode â€“ Work From Office

Venue Details - Conduent Business Services India LLP
Unit A, Level 1, Aviator Building, ITPB,

Whitefield Road, Bangalore 560 066, India

job description

Should have total 4+ years of Experience required
Min. 1.5 - 2+ year of overall experience in customer service (inbound/outbound calls)
Min. 3 year of experience in supporting new trainees in process/product knowledge.
Education Qualification â€“ Any Graduation (Mandatory)
Maintained best performance as an associate.
Experience/exposure to work for International clients.
Good comm and interpersonal skills
Good knowledge of MS Excel and MS PowerPoint
Creating Report, dashboard, manage bottom quartile team members and, Email writing.
Aware on feedback mechanism and performance improvements.
Provide inputs on process improvement and opportunities.
Ready to work as back up for Team Leader
Should be flexible working in Night shifts

** Please Note :

We are looking for Immediate or Less than 15 days Notice Period
Please carry Updated Resume and Original ID Proof (Aadhaar/ PAN Card)

Role: Customer Retention - Voice / Blended,

Industry Type: BPO / Call Centre,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Skills highlighted with â€˜â€˜ are preferred keyskills

Communication Skills

Report Generation Customer Experience Inbound Calls Voice Process International Voice Monitoring International BPO

PHPProcess Improvement

4.75-6 Lacs P.A.

16th January , 10.00 AM - 1.00 PM

Conduent Business Services India LLP Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560 066, India

Apply Online

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