Sep 12, 2024 ·AmericanTower’s current 2024 outlook midpoints, as reported in theCompany’sForm 8-K dated July 30, 2024, included full year contributions from theIndiabusiness.
To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
Able to conduct VSM and identify waste from the process and suggest solutions using lean approach.
To identify trends and process variations as part of establishing a continuous improvement monitoring system
To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times.
To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis
To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.
To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking.
To work with other Team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements.
To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change.
To facilitate Transformation/Process improvement-based workshops to drive ideas and solutions.
To assist in the development and implementation of a best-in-classs Business Transformation strategy
Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria.
Skills Required
Knowledge of Microsoft Office including Visio, Word, Excel, Outlook, and PowerPoint
Process Improvement, Change Management, Proficiency in Execution, Critical Thinking, Problem Solving, Quality Management, Six Sigma Projects.
Education Degree (required)Any Graduate Field of Study Degree (preferred)Bachelor of Engineering Field of Study Mechanical / Electrical / Computer / Industrial / Production / Automobile
Professional Certifications / qualifications Required Six Sigma Yellow Belt / Green Belt / Black Belt Preferred Any professional certification through self-upskilling platforms
Work Experience
Minimum 3 years proven continuous improvement analytical experience from a similar role, including Process Improvement & Project Management