We address the entire breadth ofbusinessneeds, from strategy and design to managing operations. To do this, we draw on deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering, and platforms.

ServiceNow Tetser

CapgeminiExperience 9 to 12 years

Bengaluru | NA
Posted On: 14-11-24

 job description

 
Participate in workshops with customers to assess current processes and establish future-state processes.

Design and deliver ServiceNow Customer Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.

Provide oversight and unit testing of code developed by partner or customer employees.

Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.

Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.

Provide feedback to product development to improve the product based on experiences gained with customers.

Maintain skills/certifications on CSM (Customer Service Management) and/or FSM (Field Services Management) and/or Industry product offerings such as Telecommunications, Financial Services, HealthCare and Life Sciences for Customer Workflows

 job description

- Grade Specific 

Industry domain expertise in any of:Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.

Creative with comfort running projects independently

Success driving complex issues through analysis and resolution

Experience working collaboratively

ServiceNow certifications in aligned workflow

 Skills (competencies) 

Role: Back End Developer,

Industry Type: IT Services & Consulting,

Department: Engineering - Software & QA,

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: B.Tech/B.E. in Any Specialization

PG: Any Postgraduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

financial servicestechnical architectureservicenowcustomer service managementproduct development

field servicetrainingtelecommunicationjob description

talent acquisitionemployee engagementrecruitmentmanufacturinglife sciences

PHPUnit Testing

NA

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