About Neudesic, an IBM Company

Passion for technology drives us, but its innovation that defines us. From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.

What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.

Role Profile

As a D365 CE Principal Engineer/Technical Lead, you will help businesses identifying, developing, and deploying Microsoft Dynamics 365 CE/CRM (customer experience/customer relationship management) applications. Through your deep business analysis skills and consulting experience with D365, you ensure business requirements are adequately met and provide a range of advisory services around business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across business application projects.

Key Role Responsibilities:

• Architect and design solutions (Transformation, Transition and Deploy) covering multiple practice areas and technology domains
• Support Sales Lead in pre-qualification activities, including estimation and early solution shaping
• Conceptualize and develop a platform road-map to meet the technology needs of clients
• Has thorough experience with the Microsoft Dynamics 365 Sales, Marketing, & Services modules and deep understanding of the Power Platform
• Able to design and Architecture in D365 and Power Platform solutions using Model Driven Apps, Dataverse, Cloud Flows, Power BI, Hands-on experience working with multiple data sources including Dataverse (CDS), SQL/Azure SQL, SharePoint, and other connectors
• Strong understanding of Azure DevOps and experience deploying solutions, handling release pipelines, branching strategies
• Experience deploying and maintaining, leading the Power Platform Center of Excellence (COE) with governance, policy definition, process creation & license management
• Ability to configure DevOps pipeline for automated Power Platform deployments, create custom connectors, PCF controls for Power Platform.
• Experience with Power Automate Desktop RPA, AI Builder technologies, PowerApps integration with Azure API Apps and REST services, Power Pages, Power Virtual Agents and its customization and deployment, Dynamics 365 customizations
• Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.
• Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility
• Guides how to construct and assemble application components and services to support solution architecture and application development
• Maintains the frameworks and artifacts used in the implementation of an application, with reference to the architecture of the overall application portfolio

Technical Skills and Knowledge:

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize workloads in a rapidly changing environment. As an effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you

• Experience consulting with external clients on complex projects, including in leadership roles
• Experience working with global teams on CRM technology implementations
• Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Strong knowledge of CRM Systems and business solution implementations
• Strong knowledge of CRM issue diagnosing and troubleshooting
• Preferred relevant Microsoft D365 Certifications
• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Foster an efficient, innovative and team-oriented work environment
• Minimum of 5 years of recent relevant work experience in technology initiatives management or implementation, preferably in a technical or business consulting role with a leading management consultancy organization

Neudesic is an Equal Employment Opportunity Employer:

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law

Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ibm.com/us-en/privacy?lnk=flg-priv-usen

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