job description

:

Greetings from Sutherland!

Currently we are hiring for International Voice Process!!!

KEY HIGHLIGHT:

* 10+2/Any Graduates are good to go for apply this job!

* Completely Work from Office!!!

* Freshers are eligible!!!

* Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle Chat for customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

1. Handle Inbound customer calls from international clients.

2. Resolve customer complaints and concerns in a timely and professional manner.

3. Utilize software applications and tools to manage customer interactions.

4. Meet or exceed customer satisfaction and quality targets.

5. Collaborate with internal teams to resolve complex customer issues.

6. Maintain accurate records of customer interactions.

Requirements:

1. Fluency in English (written and spoken)

2. Excellent communication and interpersonal skills

3. Ability to work in a fast-paced environment

4. Strong problem-solving and conflict resolution skills

5. Undergraduate and Graduate are eligible.

6.Any domestic experience also considerable.

Address: C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khaja Guda, Makthakousarali, Telangana 500089 (07th Floor Sutherland Office-Divyasree building)

Every candidate must complete the registration process before coming for walk In Interview

Registration link:

smrtr.io/f_DVj

Interested Candidates can come down for Walk-in for Interview and Mention My name HR Faiza on top of your resume, and while scanning mention HR referral Hr. name Faiza.

Walk-in date and Time: - 05th March-14th March2025 from 9:30AM to 02:00PM (Sunday off)

HR Faiza

9182862492,8500505116

Talent Acquisition Executive