Role & Responsibilities

• Performing outbound/inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services.
• Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about.
• Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
• Simultaneously navigating through multiple systems and tools while interacting with customers.
• Processing customers orders and ensuring its accuracy and completion.
• Participating in continuous training sessions and sharing best practices.

Preferred Candidate Profile

• Qualification : UG, Graduate, Post Graduates can apply
• Mandatory International BPO experience required
• Minimum 1 year of experience is required in Inbound Sales/Outbound Sales/B2B or B2C Sales/Debt Collection
• Excellent communication in English.
• Should be comfortable in night shifts and rotational week offs.

Perks and Benefits

• Salary Range: 4.51 LPA + Variables based on performance
• Medicare Facility (free online consultation with Doc)
• Working Model: 24*7 (work from Office)
• Location: Gurgaon/Noida
• Free pick up and drop facility will be provided within 35 Kms range.