Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Genpact Mega WALK-IN Drive for Content Moderation roles on 1st March 2025 (Saturday) || Hyderabad

Date: 1-March-2025 (Saturday)

Time: 11:00 AM - 2:00 PM

Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049

Experience: Only Freshers are eligible

Work Location: Hyderabad (Only work from office)

Shifts: Flexible with any shift

Responsibilities

• Review the reported content within agreed turnaround times and standards of quality.
• Recognize trends and patterns and escalate issues outside the company policy to the global team.
• Respond to customer inquiries and problem escalations.
• Provide email support to troubleshoot and resolve issues experienced with client accounts and other technical issues.
• Maintain a thorough understanding of client processes and policies.
• Reproduce customer issues and escalate product bugs.
• Provide excellent customer service to our customers.

Qualifications we seek in you

Minimum Qualifications

• Any Graduate (except law)
• Only FRESHERS are eligible
• Must be able to work on a flexible schedule (including weekend shift work)
  
  

Note: Please carry below documents with you:

• 3 copies of updated resume
• 3 Passport size photographs
• Original Aadhar card
• 2 copies of Aadhar card

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.