job description

:

Greetings from Sutherland!

Currently we are hiring for International non-voice process!!!

KEY HIGHLIGHT:

* 10+2/Any Graduates are good to go for apply this job!

* Completely Work from Office!!!

* Freshers are eligible!!!

* Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle Chat for customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

1. Handle customer queries through chats from international clients.

2. Resolve customer complaints and concerns in a timely and professional manner.

3. Utilize software applications and tools to manage customer interactions.

4. Meet or exceed customer satisfaction and quality targets.

5. Collaborate with internal teams to resolve complex customer issues.

6. Maintain accurate records of customer interactions.

Requirements:

1. Fluency in English (written and spoken)

2. Excellent communication and interpersonal skills

3. Ability to work in a fast-paced environment

4. Strong problem-solving and conflict resolution skills

5. Undergraduate and Graduate are eligible.

6. Only females are eligible.

Address: Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039 (04th Floor Sutherland Office)

Every candidate must complete the registration process before coming for walk In Interview

Registration link:

smrtr.io/f_DVj

Interested Candidates can come down for Walk-in for Interview and Mention My name HR Faiza on top of your resume

Walk-in date and Time: 20th February- 01st March 2025 from 9:30AM to 01:30PM

HR Faiza

9182862492

Talent Acquisition Executive