Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support Voice Process for Pune and Bangalore, please walk-in for the interview on 19th and 20th February 2025 at Nagpur

Note: Please carry a copy of this email to the venue.

Interview details:

Interview Date: 19th and 20th February 2025

Interview Time: 10 AM to 1:00 PM IST

Interview Venue:

Infosys limited Nagpur SEZ, Co- Developer Plot No:7, Sector Special Economic Zone Mihan Notified area , Incubation Center Ground Floor Nagpur, Maharashtra 441108

Please find below job description

for your reference:

Infosys BPM Ltd. is hiring for (Customer Support - Voice)

• Job Location: Pune and Bangalore
• Qualification: Customer Support- Full time Graduates
• Experience: 1 - 2 Years

job description

: Process Executive (as per experience)

Location: Pune and Bangalore

Employment Type: Full-Time.

Key Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables:

Excellent in communication

Need to work on US shift timings.

Need to complete specific and dedicated training programs set by the client.

24*7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications:

Any Graduate - Additional certifications in customer service/upskilling

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd