• Scope - Outbound sales voice
• Operating window: 3 pm to 12 pm IST, Monday to Friday
• Home drop avalibal

Key Responsibilities:

• Outbound Sales Calls: Conduct high-quality outbound sales calls to potential International customers, presenting utility services and persuading them to sign up.
• Customer Engagement: Build and maintain strong relationships with prospects, understanding their needs and providing customized solutions that align with their requirements.
• Sales Strategy: Develop and execute effective sales strategies to achieve and exceed sales targets, leveraging your knowledge of the International market and utility services.
• Market Research: Stay informed about industry trends, market conditions, and competitor activities in the utility sector to enhance your sales approach and identify new opportunities.
• Lead Management: Manage and prioritize sales leads efficiently, ensuring timely follow-ups and maintaining accurate records in the CRM system.
• Sales Reporting: Provide regular reports on sales activities, pipeline status, and performance metrics to track progress and identify areas for improvement.
• Customer Feedback: Gather and analyze customer feedback to refine sales strategies and improve customer satisfaction.

Requirements:

• Sales Experience: Proven experience of 1-2 years in outbound sales, particularly in an international process, with a strong track record of achieving and exceeding sales targets.
• Industry Knowledge: Familiarity with the utility sector, including electric connections, is preferred but not essential. A willingness to learn and adapt to the specifics of the UK market is crucial.
• Communication Skills: Excellent verbal communication skills with the ability to engage, persuade, and build rapport with customers over the phone.
• Sales Acumen: Strong sales skills, including the ability to handle objections, negotiate effectively, and close deals in a competitive environment.
• Resilience: Ability to thrive in a fast-paced and target-driven sales environment, demonstrating resilience and persistence in achieving sales goals.
• Cultural Sensitivity: Understanding of cultural nuances and customer preferences in the UK market to tailor sales approaches accordingly.
• Tech-Savvy: Proficiency in using CRM systems and other sales tools to manage leads and track performance effectively.
• Team Player: Collaborative and able to work effectively within a team, sharing insights and best practices to contribute to overall success.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training and development programs.
• Opportunities for career growth and advancement.
• Dynamic and supportive work environment.
• Work as per UK shift timings, ensuring a balance between professional and personal life.
• Home-drop services will be provided for employees working late or night shifts, ensuring safety and convenience.