At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a  BPO HC & Insurance Operations Senior Representative  to join our team in "Chennai"

Position's General Duties and Tasks Required.

Role & responsibilities

• Read and understand the process documents provided by the customer
• Analyze the insurance claims and process as per standard operating procedures
• To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations
• Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims.

Preferred candidate profile

• 0 -1 Year of experience in any Healthcare BPO
• University degree or equivalent that required 3+ years of formal studies
• Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements
• Ability to communicate (oral/written) effectively in English to exchange information with our client.