Huge opening For voice process - Freshers- Connect.in

Process: International Voice Process

Roles & Responsibilities:

To address outstanding or assigned AR through analysis and phone calls by using available
Utilization of all possible tools and applications available to take the account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or
To report trends/patterns in denials, claim submission errors, credentialing issues and billing-related roadblocks to the immediate reporting
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis clearly and coherently in the billing system
To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
To improve the performance based on the feedback provided by the reporting manager/quality audit

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS, Maths)MSC, MBA, and Passed out the year - 2019 to 2024

Please Note: B.E/B. Tech /ME/M. Tech - are not eligible to apply.

Interview Process

Rounds of Interviews:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM or 6.30 PM to 3.30 AM Night Shift (US Shift). The timing Should be flexible for both shifts.

Transport: Two-way transport is available based on boundary limits.

Location: Chennai Ambattur & OMR - should be flexible to work

Job Type: Full-time, Regular / Permanent

Benefits:

Saturday and Sunday Fixed Week Offs
PF ESI Gratuity
Health
Performance bonus
Competitive remuneration
Free cab transport

Required Skills:

Good Verbal and Written Communication skills
Should be comfortable working with Night
Sound analytical skills
Logical thinking

Interested candidates can WhatsApp your updated resume to 8754478884 or mail Shyamalatha.munusamy@agshealth.com

Regards,

Shyamalatha - 8754478884

HR - AGS Health

Role: Customer Retention - Voice / Blended,

Industry Type: BPM / BPO,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: B.A in Any Specialization, BCA in Any Specialization, B.Ed in Any Specialization, B.B.A/ B.M.S in Any Specialization, Other Graduate, BAMS in Any Specialization, B.Sc in Any Specialization, B.Com in Any Specialization

PG: M.A in Any Specialization, M.Com in Any Specialization, MCA in Any Specialization, M.Ed in Any Specialization, MBA/PGDM in Any Specialization

Key Skills

Skills highlighted with â€˜â€˜ are preferred keyskills

Good Communication In English Voice Process

Entry Level Communication Skills fresher Bpo Customer Service Bpo Voice Interpersonal Skills

PHP

Not Disclosed

26 March - 29 March , 10.00 AM - 5.30 PM

Walk-In Venue: AGS Health 1st Floor, Prince Info city II, 283/3 and 283/4, Old Mahabalipuram Road, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096

Apply Online

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