Mega Walkin Drive - International Voice Customer Support Executive

(Mon-Friday Only)

Position Summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and

Responsibilities

• Understand the basic professional standards and established procedures, policies before taking action and making decisions
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters
• Assume responsibility for work and coordinating efforts
• Meeting assigned productivity goals.
• Adhere to attendance and punctuality norms
• Acquiring knowledge and skills of related areas of the process
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Preferred candidate profile

• Graduate are eligible to apply.(2024 Pass-out Only)
• Candidates with 0-1 years of work experience in International Voice Process

Perks and benefits

• Two way cab facility (within transport boundary)
• Five day working, Saturday and Sunday fixed off
• PF and Health Insurance Facility

Interested candidates directly come to the below mentioned address.

candidates must be in formal attire.

Bring educational documents and ID Proofs.

Note: Shift timing will be*** US Rotational shift***