Infosys Limited is an Indian multinational technology company that offers businessconsulting, information technology, and outsourcing services. Founded in Pune, the company is headquartered in Bangalore. [6] On 24 August 2021, Infosys became the fourth Indian company to achieve a market capitalization of US$100 billion.
Infosys BPM is Hiring - Walkin For Customer Support-Voice - Hyderabad
Posted On: 16-01-25
Greetings from Infosys BPM Ltd., We are hiring for Customer Support Voice Process for Bengaluru and Pune. Please walk-in for the interview on 15th, 16th, 17th and 18th January 2025 in Hyderabad. Note: Please carry a copy of this email to the venue. Interview details: Interview Date: 15th, 16th, 17th and 18th January 2025 Interview Time: 10 AM to 1:00 PM IST Interview Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road pin code- 500032, Gachibowli Hyderabad. Building number - 4, 1st floor Aryabhata conference room Landmark- Nearby ISB college Infosys BPM Ltd. is hiring for (Customer Support - Voice Process) job description Working Location: Bengaluru and Pune Employment Type: Full-Time. job description The role requires to handle customer service queries through calls while delivering Excellent feedback Must have International Voice Process Experience Key Responsibilities: - Provide first-level resolution to the customers Must adhere and non-negotiables: Preferred Qualifications: Any Graduate Documents to Carry: Pointers to note: Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd
Please find below job description
for your reference:
: Process Executive
:
- Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Not Disclosed
15th January - 18th January , 10.00 AM - 1.00 PM
Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road pin code- 500032, Gachibowli Hyderabad. Building number - 4, 1st floor Aryabhata conference room Landmark- Nearby ISB college
Similar jobs
Financial Analyst
Pune | 28 March - 29 March , 11.00 AM - 3.00 PMPosted On: 29-03-25
We are conducting a Walk-In drive at eClerx from 28th & 29th March at eClerx for Financial Analyst Investment... Expand Not Disclosed 28 March - 29 March , 11.00 AM - 3.00 PM Address: Block 01, LG Floor , Phase-II, Quadron Business Park, Rajiv Gandhi Infotech Park, Hinjewadi, Pune – 411057 WALK-IN Drive -29th March- Gallagher- Customer Service Representative WALK IN Drive - 29th March - Gallagher - Process Analyst - Customer Service Representative Venue:... Expand Not Disclosed 29 March , 10.00 AM - 2.00 PM 3rd Floor, Delta 2, Gigaspace, Viman Nagar, Pune 411014 Walkin For "S&F-OM/Supply chain management " @ Pune on 4 Apr EXCLUSIVE WALK-IN DRIVE FOR " Sales &Fulfillment - Order Management/Supply chain management "@ Pune on 4 April... Expand Not Disclosed 4th April , 9.30 AM - 12.00 PM Infosys BPM Limited No. 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi phase 1, Pune 411057 Graduate Freshers (Voice Process) Preferred candidate profile Freshers graduate with excellent English communication skills Candidate... Expand 1.25-3.5 Lacs P.A. 31st March - 4th April , 12.00 PM - 1.30 PM EXL, Magarpatta, Tower 1, Pune Walkin For Order Entry & Ops Logistics(Freight Audit) @ Pune 5th April WALK-IN DRIVE FOR "Order Entry & Operational Logistics (Freight Audit)" at Pune on 5th Aprl... Expand Not Disclosed 5th April , 9.30 AM - 12.00 PM Infosys BPM limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra - 411057 Walk In For Graduate Fresher - Pune Hiring for Process Executive-data for Pune (Hinjewadi) Position : Process Executive Job Location :... Expand Not Disclosed 8th March , 11.30 AM - 3.00 PM EON Free Zone, Phase 1, Kharadi, Pune, Maharashtra 411014. Walk in drive For voice process 1.25-2.5 Lacs P.A. 5th March - 7th March , 9.30 AM - 4.00 PM Karishma Chowk , Kothrud , Pune. Infosys BPM is Hiring-Walkin For Service Desk-Voice Process-Kolkata Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice... Expand Not Disclosed 6th March - 7th March , 10.00 AM - 1.00 PM Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Mega walk in drive For voice process *Great opportunity for start your career* We have vacancy for international BPO / Domestic voice... Expand Not Disclosed 3rd March - 8th March , 9.30 AM - 5.30 PM Office 2. Floor 4, Mantri Sterling, Deep Bunglow Chowk. Model Colony, Shivaji Nagar,. Pune , 411 016. Associate HI We are hiring for voice and chat process rotational shift /off both.png&w=256&q=75)
Posted On: 29-03-25
Posted On: 29-03-25
Posted On: 29-03-25
Posted On: 29-03-25
Posted On: 04-03-25
Posted On: 04-03-25
*Undergraduate can apply*
*Candidates should be in Pune
Good... Expand
Posted On: 03-03-25
Posted On: 03-03-25
Posted On: 28-02-25