Installing, configuring, and maintaining hardware, software, and network systems . Performing routine maintenance tasks, such as backups, updates, and patches . Troubleshooting and resolving IT issues and problems . Monitoring system performance and making recommendations for improvements . Managing user accounts, permissions, and access rights . Ensuring the security and integrity of the organization's data and systems . Developing and implementing IT policies and procedures . Providing technical support to end-users . Collaborating with other departments to ensure that the IT infrastructure meets business requirements . Knowledge of networking protocols, operating systems, and software applications . Familiarity with IT security and compliance standards . Excellent problem-solving and analytical skills . Strong communication and interpersonal skills .