job description

Greetings from Sutherland!

Currently we are hiring for International Voice process with minimum 06 months of Voice Experience!!!

KEY HIGHLIGHT:

* Min. 06 months of Experience is mandatory for apply this job!

* Experience into any customer support

* Completely Wok from Office!!!

* Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle inbound customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds

.

Key Responsibilities:

1. Handle inbound customer calls from international clients.

2. Resolve customer complaints and concerns in a timely and professional manner.

3. Utilize software applications and tools to manage customer interactions.

4. Meet or exceed customer satisfaction and quality targets.

5. Collaborate with internal teams to resolve complex customer issues.

6. Maintain accurate records of customer interactions.

Requirements:

1. Fluency in English (written and spoken)

2. Excellent communication and interpersonal skills

3. Ability to work in a fast-paced environment

4. Strong problem-solving and conflict resolution skills

5. Undergraduate and Graduate are eligible.

6. Min. 06 months of international voice process experience required.

Address: C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khaja Guda, Makthakousarali, Telangana 500089 (07th Floor Sutherland Office)

Every candidate must complete the registration process before coming for walk In Interview

Registration link:

smrtr.io/f_DVj

Interested Candidates can come down for Walk-in for Interview and Mention HR Faiza on top of your resume

Walk-in date from 26th December-04th January and Time: 2024 from 10:00AM to 02:00PM

HR Faiza

9182862492

Talent Acquisition Executive