Lead Associate- Connect.in

WNS is aleadingBusinessProcessManagement(BPM)company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions for over 400 clients across various industries.

WNS Global ServicesGo Back

Role & responsibilities

Good Communication skills
Ability to manage a team end-to-end and deliver performance
Create an inspiring team environment with an open communication culture
Set clear team goals and Oversee day-to-day operation
Delegate tasks and set deadlines
Monitor team performance and report on metrics
Ability to manage a team end-to-end and deliver performance

Manage a team of 20-30 members.

Prior experience in Shipping and Logistics would be an advantage.

Interested candidates are invited to attend a walk-in interview tomorrow.

Role: Customer Success, Service & Operations - Other,

Industry Type: BPO / Call Centre,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: B.Sc in Any Specialization, B.Com in Any Specialization, B.A in Any Specialization

Key Skills

Skills highlighted with â€˜â€˜ are preferred keyskills

Attrition Management KPI Shrinkage KRA Operations

PHP

4-4.5 Lacs P.A.

20th December , 9.30 AM - 11.30 AM

3rd Floor, Sky 2, Prestige Skytech Towers, Financial District, Nanakramguda, Hyderabad, Telangana

Apply Online

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