Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

 About The Role : 

Develop and maintain

chatbots and AI-driven conversational interfaces using the

Kore AI platform, ensuring alignment with business requirements.

Work with cross-functional teams to

gather requirements, design chatbot flows, and integrate AI solutions into existing business systems.

Assist in

testing and debugging chatbots, ensuring proper functionality, performance, and user experience across different platforms.

Continuously monitor and improve chatbot performance by analyzing user interactions and implementing enhancements.

Stay updated on the latest

Kore AI features and best practices, contributing to the continuous improvement of chatbot development and deployment processes.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.


 Primary Skills 

Proficient in

Kore AI platform for developing and deploying chatbots and conversational interfaces.

Strong knowledge of

AI and NLP concepts to enhance chatbot functionality.

Experience in

integration of AI solutions with business systems and APIs.

Familiarity with

debugging, testing, and optimizing chatbot performance.

Key Skills

Skills highlighted with ‘‘ are preferred keyskills