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Company profile page for Tactical Communications Inc including stock price, company news, executives, boardmembers, and contact information

Tactical Communications Inc.Go Back

Role & responsibilities

MS Office, SQL, Advanced Excel, SQL Server.
Requirement Gathering, Inter Team Coordination
Strong Verbal and Written communication
IT professional with an analytical frame of mind.
Good in conducting primary and secondary research.
Customer Interaction, Handling Customer concern, Post Service.
Generating weekly and monthly MIS Reports, Reading mails and sending mails.
Handling customer queries, making reports, receiving calls, reporting to the manager.
Troubleshooting Customer issues over the call using Excel functions.
Preparation of Charts & dashboards by using critical formulas in Advanced Excel.
Produce descriptive statistic reports using graphs with the filtered data (Pivots) in MS-Excel and present the reports in MS-Power point. â€¢
To do the comparative analysis & document the reports for the higher management using functions.
Playing vital role for preparing Monthly Review Data

Preferred candidate profile

IT Asset/ IT Infrastructure Background

Role: Operations - Other,

Industry Type: IT Services & Consulting,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

Key Skills

Skills highlighted with â€˜â€˜ are preferred keyskills

MIS Reporting

Customer Support VLOOKUP Analytical Problem Solving Pivot Advanced Excel MS Office SQL

PHPSQLTroubleshooting

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