Key Responsibilities:
System Monitoring:
Monitor IBM Integration Bus (IIB) and IBM MQ environments to ensure they are running smoothly.
Set up and maintain monitoring tools and alerts to detect and resolve issues proactively.

Log Management:
Regularly review and analyze log files to identify and troubleshoot issues.
Maintain log file retention policies and ensure compliance with organizational standards.

Incident and Problem Resolution:
Respond to and resolve support tickets related to IIB, MQ and Other Nodes.
Conduct root cause analysis for recurring issues and implement preventive measures.

Deployment and Configuration:
Assist in deploying and configuring IIB applications and integrations.
Ensure configurations are optimized and follow best practices.

Collaboration and Communication:
Work with other IT team members to support overall system health.
Document support activities, solutions, and best practices.

Experience:
Minimum 5 to 6 years exp with IBM Integration Bus (IIB), IBM MQ and Other Nodes.
Experience in monitoring and log management.

Skills:
Basic understanding of IIB and MQ.
Strong troubleshooting and problem-solving abilities.
Good communication skills and the ability to work as part of a team.
Additional Information: May require occasional after-hours support for critical issues or maintenance activities.
Agile
ADO (Azure Devops)
SQL
Programming language- JSON, XML
ServiceNow experience will be added advantage.