job description

Greeting from IGT Solutions

We are hiring for Blended Process and looking for immediate Joiners Interested candidates can directly walk-in to our office.

Job Responsibility: • Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Center policies and procedures • Completes any work as assigned by Management

Knowledge, Skills and Other Abilities: • Strong process orientation • High energy, High Integrity & Work Ethics • Strong interpersonal skills & ability to communicate effectively • Strong problem solving skills.

Educational & Essential Experience: • Bachelor's Degree or Undergraduate dropouts • 6 Months BPO or travel experience • Excellent Written and spoken communication, business technical writing • Computer Skills ability/experience using computer applications • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email)

Interview Rounds:

• HR Round
• Versant Test Round
• Operations Round

Compensation Salary up to 30,000 CTC and take home 26000/-

Interview Time : 9-30 am to 4-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information: Shreya Caren

WhatsApp Number: 7975073261