With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world

We have a purpose that drives us to do better everyday we're creating an entirely new category within data infrastructure data streaming

This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live

This impact is our purpose and drives us to do better every day

One Confluent

One team

One Data Streaming Platform

Data Connects Us

About The Role

We're a team at Confluent Solutions Engineering that supports both the broader Confluent Solutions Engineering community and Confluent customers throughout their journey

Our mission is to amplify the capabilities of Solutions Engineering teams through outstanding service delivery and technical prowess, playing a pivotal role in the entire customer engagement lifecycle

What You Will Do

Technical advisor to Confluent customers as you undertake technical design and development of their end-to-end solution, be conversant with the current state and future roadmap of Kafka in open source, and be able to identify known issues and inform them of upcoming fixes or workarounds

Deep Expertise Development: Cultivate an in-depth understanding of Confluents technologies and the intricacies of building streaming applications in order to resolve complex customer issues

POC/Pilot Solutions: Aid customers in overcoming technical challenges during use case deployment and where appropriate partner with Confluent Stakeholders(Engineering, Product, Support) to eliminate the technical roadblocks

Technical Demos and Workshops: Collaborate with Confluent's Account Executives (AEs) to craft and deliver solution-oriented demos and workshops that go beyond the standard to drive expansion use cases

Customer Engagement: Offer technical assistance in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews

Knowledge Sharing, Workshops, and Training: Leading the effort with cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices

Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints

Act a technical evangelist Driving technical upskilling in the team, socializing new product/feature awareness, lead tech initiatives, partner with cross-functional teams within Confluent to identify synergies and collaborate to maximize customer impact

Global Presence through Rotational Coverage: Efficiently cover diverse time zones with rotational cycles: 8 AM 5 PM for APAC, 2 PM 11 PM for EMEA, and 6 PM 3 AM for the Americas

This approach ensures optimal availability across the globe, emphasizing our commitment to exceptional service and customer satisfaction

What You Will Bring

4-7 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architect, Cloud Architect or similar roles

Strong hands-on knowledge in building solutions with Apache Kafka & Flink

Experience with cloud architecture, onprem architecture

Experience with distributed systems, infrastructure software like databases, message queues, Kubernetes, serverless and/or Big Data products, developing ETL applications

Experience of working with Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and/or Software as a Service (SaaS)

Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling(e g

, Terraform, Ansible) is a plus

Development language agnostic, and proficiency on Java or, Python or SQL

Exceptional presentation and communications capabilities

Confidence presenting to a highly skilled and experienced audience, including enterprise architects and C-level executives

Clear, consistent demonstration of self-starter behavior and a desire to tackle hard technical problems

Bachelors level degree in Computer Science or relevant experience

What Gives You An Edge

Knowledge about building and operating large-scale massively parallel systems

Development or operations experience in a cloud-based environment

Experience with DevOps culture and Agile software development

AWS Solutions Architect Associate or equivalent in other cloud providers and Confluent Certifications

Come As You Are

At Confluent, equality is a core tenet of our culture

We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences

The more diverse we are, the richer our community and the broader our impact

Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc

, and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees

Key Skills