Role & Responsibilities:
Familiarity with overall background verification processes.
Previous experience with client relationship management with good communication skills, both written and verbal.
Conduct verifications of stated credentials given by client for their candidates or vendors.
Perform on business specific KPIs of productivity and quality targets.
Maintain trackers and master logs on real time basis.
Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-defined methodologies, ensuring high quality work delivery.
Demonstrate ability to assimilate new knowledge with respect to process changes.
Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes.
Experience working in a fast-paced, high-volume environment with basic knowledge of working with large data.
Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner.
Strong analytical, problem-solving skills and attention to detail.
Good understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc).

Qualifications:
Bachelor's degree (BA/B.Com/B.Sc/BCA) and equivalent experience in Business
2-8 years of client service and Background verification experience.