Roles and Responsibilities

• Manage order to cash process from receipt to payment, ensuring timely and accurate processing.
  
• Review and resolve billing discrepancies, including credit notes, debit notes, and customer complaints.
  
• Coordinate with internal teams (sales, finance) and external parties (customers) for smooth transaction flow.
  
• Ensure compliance with company policies, procedures, and regulatory requirements.
  
• Maintain accurate records of all transactions in CRM system.
  

Desired Candidate Profile

• 1- 10 years of experience in Order to Cash Processing or related field.
• Night Shifts flexibility is mandatory
  
• Strong understanding of Cash Applications, Dispute Management, and Cash Allocation processes.
  
• Excellent communication skills for effective coordination with customers and internal stakeholders.
  
• Ability to work independently with minimal supervision while maintaining high levels of accuracy.