Max Life Insurance Company Limited (formerly known as Max New York Life Insurance Company Limited) isanIndianlifeinsurancecompany headquartered at New Delhi, and the largest non-bank private-sector life insurer in India. It is an 80:20 joint venture between Max Financial Services and Axis Bank.
Hiring | Patient Care Coordinator - Front Office
Gurugram | 28 December - 29 December , 10.00 AM - 1.00 PMPosted On: 29-12-23
Job description Job Title - Patient Care Coordinator Job Location - Gurgaon Job Purpose - To efficiently handle Registration and Billing for patients and generate a caring and patient centric atmosphere in the Front Office. Core Responsibilities : To manage the Total Customer Experience Questionnaire process & follow through customer requests. To ensure total familiarity with all instructional manuals and operating procedures applicable to the role. To efficiently handle appointment, admission and discharge of patients. To ensure timely invoice generation with accuracy. To accurately share Cash/ Credit/ Corporate billing and discount information with customers & achieve high levels of customer satisfaction at each interaction. To ensure timely registrations & timely report delivery. To ensure timely submission of deposited cash/cheque/drafts/ credit slips to Finance. To have complete orientation of IMS system of Hospital. Comply with the service quality Process, environmental & occupational issues & policies of the respective area. To have complete Awareness about Disaster Management Programme (DMP) of the hospital To maintain and contribute to cordial inter and intra team relations. To effectively utilize Hospital Information System and other software provided. To be well groomed, punctual & adhere to company policies and practices. Minimum Qualifications Graduate/PG in Hospital Management. Experience 0-5 years; preferably with 1 yr of service industry/ Healthcare experience Language Skills English Hindi Role: Front Office Executive Industry Type: Medical Services / Hospital Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services
Time Square Building, 3rd Floor, Sushant Lok 1, Sector 43, Gurgaon