Dear Candidate,

Date: 1st April (Tuesday)

Time: 11:30 AM to 12:30 PM

About Info Edge

InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.

At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent.

About BU:

Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 million resumes searches daily, Naukri.com has 5 million job listings, 59 thousand+ unique clients and 4.9 million recruiters connect with the job seekers via emails.

PFB the JD for Naukri Fast Forward Inside Sales:

Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search.

job description

:

• Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls)
• Reach out to new customers and explain to them the benefits of Naukri FastForward services
• Initiate repeat sales by follow up phone calls from existing customers
• Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
• Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers
• Adhere to quality standards and processes within defined metrics

About BU:

Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things.

Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process.

Designation/Title

Executive/Associate Senior Executive/ Senior Executive

Required Education Qualification

Any Graduate or Postgraduate

Desired Experience

0-5 years

job description

:

• Work on system qualified and high Leads of already registered users to convert them from Free to Paid or Upgrade.
• Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software.
• Achieve sales targets by counselling the registered users of Jeevansathi.com by selling High-Value packs.
• Maintain communication quality standards as per the defined metrics.
• Maximize profitability by ensuring higher conversion of leads from calls and chat.

Required Skills:

• Excellent communication skills (both written as well as verbal)
• Active listening skills
• Strong convincing skills
• Client handling skills
• Chat proficiency
• Comfortable with Rotation Offs

Meeting Link:

teams.microsoft.com/l/meetup-join/19%3ameeting_ODg1NDAxZWMtMDFhYy00ZTVmLTkzMWYtODc1NTM5ZDA5ZDEx%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%2211d14c8e-d0d2-4b1d-a7a7-bf2ba2006364%22%7d