job description

Greetings from Sutherland!

Currently we are hiring for International Voice process both Fresher and Experience!!!

KEY HIGHLIGHT:

* 10+2 can also apply this job!

* Completely Wok from Office!!!

* Freshers are eligible!!!

* Candidate should be excellent in communication.

We are seeking skilled and enthusiastic Customer Service Representatives to join our international BPO team. As a Customer Service Representative, you will handle inbound customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.

Key Responsibilities:

1. Handle inbound customer calls from international clients.

2. Resolve customer complaints and concerns in a timely and professional manner.

3. Utilize software applications and tools to manage customer interactions.

4. Meet or exceed customer satisfaction and quality targets.

5. Collaborate with internal teams to resolve complex customer issues.

6. Maintain accurate records of customer interactions.

Requirements:

1. Fluency in English (written and spoken)

2. Excellent communication and interpersonal skills

3. Ability to work in a fast-paced environment

4. Strong problem-solving and conflict resolution skills

5. Undergraduate and Graduate are eligible.

Address: C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khaja Guda, Makthakousarali, Telangana 500089 (07th Floor Sutherland Office)

Every candidate must complete the registration process before coming for walk In Interview

Registration link:

smrtr.io/f_DVj

Interested Candidates can come down for Walk-in for Interview and Mention My name HR Gheervani on top of your resume

Walk-in date and Time: 27th March -5th April 2025 from 10:00AM to 01:00PM (SUNDAY-OFF)

HR Gheervani

8500505116(Only What's app Call)

Talent Acquisition Executive