JOB TITLE

Customer service - Tele calling - Operations

JOB ROLE
Key functions will be:

• Managing Customer queries.
• Handling discrepancies and customer complaints/Queries received through Calls.
• Handling complete voices process for customer service activity.
• Responsible for business understanding and process management. Managing quality and process authentication.
  KEY RESPONSIBILITIES
• Strong analytical and problem solving skills.
• Ability to work in a turbulent and unpredictable environment.
• Accelerated learning skills and intimate knowledge of the Products/service offered SKILLS/COMPETENCIES REQUIRED
• Graduate or Post Graduate in any other field
• Good communication - Hindi Speaking (mandatory)and pleasing personality.
• High level of Self Drive/Enthusiasm.