job description

Join us as Sr. Customer Support Executive for International Non-Voice.

Must Haves:

• Minimum 1year of Experience in International BPO or BFSI Sector is a Must.
• Excellent Email Etiquette (Drafting strong Emails).
• Excellent Written & Spoken English Skills.
• Graduation is a Must.
• 5 Days work and 2 rotational week off
• Willing to work on Night Shifts.
• Should be within the Boundary limits for cab facility in and around "Perungalathur".
• Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.

Job Title: Sr. Customer Support Executive

Job Summary / Overview:

• We are seeking a dedicated Email Process executive to join our team.
• As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication.
• Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.

Permanent Work Location:

Shriram Gateway Park - 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark : Opposite Perungalathur Railway Station)

Interview Location:

Ambit IT Park (Ambattur) (Candidates in and around of 20KM radius to Perungalathur can come for direct walkin)

Special Note

***The initial four-week training will take place at Ambit IT Park in Ambattur with cab service, post which transfered to permanent work location perungalathur***

Interested candidates can share your profiles to Keerthana 6382707600

Mention HR Keerthana @ top of the resume while coming for walkin interview.

Please call the above number before you Walk-In. Aadhar number required to gain entry inside the building.