job description

:-

To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search

To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation

To coordinate with internal departments / teams to resolve the customer requirement

To work on the online systems and applications as per the defined guidelines

To manage and resolve escalations as per TAT and other defined matrices

Required Skills:

Excellent verbal and written communication skills.

Good client interaction skills

Desired Skills:

Exposure in MS Office and the Internet would be given preference.

Prior experience in making outbound calls/ client servicing