GM Analytics Solutions is hiring for a Team Lead/ Sr. Team Leader- AR

• The team leader will be responsible for managing and assisting in production for daily work volumes across various processes for the IPG project. The team lead is responsible for confirming client SLAs are met.

Operational Responsibilities:

• Manage and allocate daily work volumes to ensure client SLAs & TAT are met.
• Assist with production for all client-specific processes.
• Manage day-to-day planning and problem-solving related to in-bound work volumes
• Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes
• Development and delivery of routine reports required to monitor and report on the team s performance and provide customer feedback.
• Directly engaging in problem-solving on production-related issues with team members, as required.
• Willing to work night shifts and workdays based on agreed schedules to meet operational and departmental objectives.

What You Will Need :
Bachelor's degree in a related field (BBA, B.Com, BSc, B Tech, etc) from an accredited college or university.

• At least one year of experience is required as a Team lead in the AR follow-up.
• Excellent problem-solving skills
• Experience training and mentoring junior staff.
• Industry - Preferably US Health care, RCM

Location: Gurgaon

Work From Office

Cab Facility

Meal Facility

PF Benefits

Contact Person Shivi HR - 7428699980 /9205015655

Email ID: hr@gmanalyticssolutions.in