Assessing the stability, security, and scalability of installed Windows systems.

Re-installation in the event of system crash/failures

Periodic health check of the systems, troubleshooting problems, analyzing, and implementing rectification measures.

Implementation and maintenance of standard operating procedures for maintenance of the infrastructure

Management of the usernames, roles, and passwords of all the relevant subsystems, including, but not limited to servers, applications, devices, etc.

Change Management awareness and process oriented.

Implementing security on the Internet and Intranet through VA closure.

Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

Install and configure software and hardware.

Manage network servers and technology tools, Set up accounts and workstations.

Monitor performance and maintain systems according to requirements Troubleshoot issues and outages, Ensure security through access controls, backups, and firewalls.

Upgrade/ patching of systems with new releases and models time to time.

Maintain cloud infrastructure, application, and database backup.

Configure and Maintain Server scaling and High Availability & Disaster Recovery

Discussing system and server upgrades with IT managers.

Installing or upgrading Windows systems and servers.

Providing technical support for staff and back-end system users.

Troubleshooting system and server errors.