Mega Walk-in drive for Education/Academic counselors @Shiksha.com

Date : 9th Jan'25 (Thursday)

Time : 9:30AM - 12:30PM

Venue : Address: C-10, Info Edge India Limited, Noida Sector-1, (Nearest metro station - Noida sector-15), Opposite KIA motors

Key Responsibilities:

1. Lead Management:
• Contact students from the database provided, understanding their educational interests, needs, and preferences.
• Follow up with students who have expressed interest in applying to partner institutes.
2. Sales Execution:
• Explain the benefits and features of programs offered by partner institutes.
• Provide detailed information about application processes, eligibility criteria, and deadlines.
• Convince and encourage students to apply to the institutes by highlighting the value proposition of the programs.
3. Relationship Management:
• Build rapport with students and address their concerns or objections effectively.
• Maintain a positive relationship to encourage future interactions and referrals.
4. Target Achievement:
• Achieve daily, weekly, and monthly sales targets set for application conversions.
• Identify bottlenecks in the sales process and work with the team to resolve them.
5. Documentation and Reporting:
• Maintain accurate records of all interactions in the CRM system and excel.
• Provide timely updates on call status, conversion rates, and feedback to the team lead.

• Excellent verbal and written communication skills in English and regional languages.
• Strong sales and negotiation skills.
• Customer-centric approach with the ability to empathize with students' needs.
• Confidence and ability to handle objections effectively.
• Target-driven mindset with the ability to work under pressure.
• Proficiency in using CRM tools and MS Office.

Qualifications:

• Graduate in any field (education-related fields preferred).
• 1-3 years of experience in telesales, customer service, or related roles .
• Knowledge of the education industry and application processes will be an advantage.