OpenText is a world leaderinInformationManagementsolutions, helping companies capture, govern and exchange information on a global scale more efficiently.
OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
Your Impact
The Lead Consultant will be responsible for architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution. The Technical Architect will act as a leading authority on architecting the proper Enterprise architecture to sustain large volumes of content from multiple sources; SAP Data, Email, Documents, Images, etc. Understands customer requirements and advises customer on solution options. They will also apply expert business skills and consulting methodologies to collect and analyze data. Exhibits a broad knowledge of all service offerings within Open Text, working with other team members to grow and develop knowledge as the product offering extends in features and settings. Collaborates with the sales team to scope the specialized portion of proposals for customer engagements.
What the role offers
Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times
Responsible for architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution.
Support and report to engagement project manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures
Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements
Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach
Perform installation, development, configuration, integration and testing activities. Collaborate with senior staff and the engagement project manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations
Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements
Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management
Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements
Acquire OPENTEXT Proven Certification in Documentum Content Management foundations, administration, programming, development
What you need to succeed
Desired experience in architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution.
Strong experience in Documentum Content Server, DFS, DFC, BOF, DQL
Strong expertise with working on D2 Configurations and custom plugin creations
Solid understanding of Operating System platforms, Storage platforms, different database products, cloud deployment providers (AWS, Azure, GCP), Application build platforms, and integration with external vendors like SAP, Microsoft, etc. using their core api s or through webservices.
Proficiency with Database systems such as Oracle, SQL Server, and/or PGSQL databases, network architecture, firewalls, extranet security, virtual environments, backup and high available structures.
General knowledge of web servers, browsers and other internet applications
Proficient in programming using Core Java, JSP, JDBC or Microsoft .NET, C#, VB, ODBC
Proficient in programming using Servlets, XML, XSLT, HTML, SQL
Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
Excellent verbal and written communication skills
Good team and interpersonal skills
8+ years of technical experience
Bachelors in Engineering discipline (or) Bachelors in Science with Masters in Computer Applications
