About BU: Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things.

Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process.

job description

:

• Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade.
• Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software.
• Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs.
• Maintain communication quality standards as per the defined metrics.
• Maximize profitability by ensuring higher conversion of leads from calls and chat.

Required Skills:

• Excellent communication skills (both written as well as verbal)
• Active listening skills
• Strong convincing skills
• Client handling skills
• Chat proficiency
• Comfortable with Rotation Offs

WFH (Work from Home) after 3 months of mandatory training in WFO (Work from office) mode, and afterwards depending upon performance, either WFH or WFO.