Be the primary point of contact for assigned customers to process purchase orders to sales orders fallowed by supply chain to allocate the orders, providing additional information for the customers on their requirement.
Process DD, BOE, RIBA/RID transactions;
Identify and code short payments;
Ensure accurate treatment for recording cash in advance, cheque, etc.;
Research and follow up on unidentified customer payments resolution;
Identify and suggest process improvements and standardizations for the Cash Application processes;
Constantly update and supervise the process documentation created gathering all changes/exceptions;
Actively participate in improving performance indicators designed for cash application activity.
Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices
Works with internal/external teams to ensure accurate and in time process delivery;
Participate in cross training sessions, pass corresponding assessments
Call out all unsolved/unclear issues to the team leader
Qualifications we seek in you
Minimum qualifications
Any Graduation (B.Com/B.Sc/BA/MBA)
Preferred qualifications
Knowledge on Procurement and Supply Chain Management
