Required Skills

Experience of handling operational environment with high transactions per day

Proficiency in English verbal and written

Proficiency in Excel, Pivots, trend analysis

Banking experience preferred

Good co-ordination skill required with clients within organization

Job Responsibilities:

Responsible for daily/weekly and monthly reconciliations of bank accounts; ensure timely and accurate publishing of Reconciliations

Coordinate with different teams and ensure follow up action as and when necessary

Preparing and circulating the management reports

Act as the functional lead of day-to-day operations for the reconciliation team

Handle escalations and resolve inter/intra departmental queries in a timely manner as required

MIS reports generation

Root cause analysis reporting

Communication verbal and email to clients

Familiarity of technology behind digital channels

Handles complex client specific queries, issues or escalations within the client context