Role & responsibilities

Work on ServiceNow implementations / upgrade projects for end customers
We are looking for a ServiceNow Developer to join our growing team. Candidates will design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will provide architectural input and help maintain the stability of the overall platform by ensuring the appropriate design and development standards are always used. Ideal candidates for this position are self-motivated, creative problem-solvers who can adapt to new technologies and evolving requirements. They will work remotely, with travel for meetings up to 25%. They will be part of a growing ServiceNow Elite Partner specializing in ITSM and ITOM Implementation and Services with a global footprint of customers and service centers based out of the US.

Job Requirements:

• 5 years of ServiceNow development, configuration, and administration experience in the following areas:
o Working with stakeholders to manage the creation and/or customization of core applications such as Service Requests, Incident, Problem, Change, CMDB, etc.
o Customer Service Management, Field Service Management, Service Portal, Integration Hub, or REST/SOAP Web Services, and AppEngine Studio
o Administering a ServiceNow instance including group and user maintenance, ACL, UI Actions, CatLog Items, etc.
o Knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features
o Self-managed, with excellent problem-solving and communication skills

Preferred candidate profile

Preferred Technical Skills:

• ServiceNow Certifications ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist & Certified Application Developer (CAD)
• 5+ years of experience developing on the ServiceNow platform in a medium to large enterprise environment (7,500 employees or larger)
• 5+ years of experience with various web technologies (Java, JavaScript, XML, HTML, AJAX, CSS, HTTP) or comparable web design
• 5+ years of experience in developing and using orchestration and automation workflow
• 5+ years of experience in designing and developing SOAP and RESTful web services
• 5+ years of experience with relational databases such as MS SQL Server, Oracle
• 5+ years of experience working with healthcare, public sector, financial services, retail, and manufacturing customers"