Ciklum is looking for a Senior Intelligent Automation Engineer to join our team full-time in India.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Senior Intelligent Automation Engineer, become a part of a cross-functional development team engineering experiences of tomorrow.
Responsibilities
Assists with discovery, estimation, drives implementation and integration of automation solutions based on design specifications and as per best development practices, governance and licensing
Build, test and continuously optimize new and current journeys delivering a prioritized backlog of improvements
Contribution to technical design specifications based on functional & non-functional business requirements
Improving the accuracy of a Virtual Agents by optimizing ground truths, intents and entities
Implements solutions with intelligent document processing. Helps with quick PoCs, research in this domain for the best suitable approaches
Code review of functional modules developed by peer engineers/teammates. Promotes and implements reusable components
Guides and executes development of attended / unattended automate process bots
Coordinates with infrastructure teams to ensure the availability of solutions and resolution of any issues that affect the execution of bots
Responsible for the development life cycle of journeys from building, testing, and monitoring the impact of the changes made
Supports and partners with IT management teams on changing Business As Usual directives and advanced planning activities that affect the team
Making sure that relevant compliance, conduct, control and risk policies are followed
Using large data sets in order to find opportunities and analyze the impact of changes that have been made
Enhancing your job knowledge by attending educational workshops & training; reviewing professional publications; establishing personal networks; participating in professional societies
Developing and/or maintaining proficiency in the latest technologies
Mentorship and training of more junior colleagues, contribute to knowledge sharing
Requirements
Trained & certified in Power Platform. Primarily, in Power Automate (PL-200, PL-400, PL-500, PL-600). Good knowledge of cloud and desktop automation
Very good knowledge of IDP approaches. Experience using AI Builder in Power Platform
Trained & certified in other related tools & technologies (Azure Services, AWS Services)
Preferable AI and Natural Language Processing technologies such as Kore.ai, Google Dialogflow, Salesforce Einstein, Amazon Lex, Amazon Connect, Vertex AI
Implemented at least 3 commercial projects using mentioned stack end-to-end independently, preferably within the last year (depends on complexity)
Solid software engineering skills. Familiarity with integrations using SOAP and REST APIs, creation of custom connectors. Ability to integrate with source/target applications via API from scratch
Proficiency in Microsoft Office 365: Microsoft Outlook, Word, Excel and others
Develop cloud automations, desktop automations, business applications, including entity and form creation, business rules, reports, dashboard, and system configuration
Independent & confident developer and expert in main subjects related to Power Platform and either of Conversational AI and Microsoft Azure/Amazon Services in general
Familiarity with UML diagrams, understanding of BPMN notations
Personal skills
Advanced English (C1). Good knowledge of other languages is a plus (German, Spanish, Portuguese, Italian) for conversational domain and IDP
Good analytical skills
Good team player, motivated to solve complex tasks
Strong communication and problem solving skills
Self-motivated, self-disciplined and result-oriented
Strong attention to details and accuracy
Whats in it for you
Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
Flexibility: hybrid work mode at Chennai or Pune
Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
