Greeting from HDFC Bank!!

We have urgent opportunity of Current Account Relationship Manager based across Bangalore

Job Locations: Bangalore

Note: Candidates having 3+ years experience in Banking and Wealth Management need to apply.

Job Title : Current Account Relationship Manager

Business Unit (PA) : Retail Branch Banking

Team : Retail Branch Banking

Reports to (job) :Branch Manager/ Head Relation Banking

Job Fn : Sales & Portfolio Management Role Type: IC

Ensure value build up & cross-sell in assigned base current account relationships

Job Responsibilities(JR) :

Actionable

Customer Engagement

• Customer engagement / personal visits at pre-defined frequency

Customer Service

• Specialized resource to pro-actively resolve customer queries, service requirements, product customization, etc to ensure primary banking behaviour

Enhance Relationship Value Enhancement

• Help customer with appropriate products to fulfil family and business banking needs, including those of Group Firms, and thereby maximize relationship value

.

Product Penetration

• Understand customers business profile / requirements and fulfil needs via products/services such as Trade Finance / Forex, Cash Management Services, POS Machines / Payment gateway solutions, doorstep banking, Loans, Life / General Insurance etc.

Migration to Digital Platform

• Migration of transactions to Digital Banking Channels i.e. Net Banking/ E-Net, Mobile Banking, Phone Banking, Insta-Alerts, Email Statements etc as per customer profile / needs / preference

Central Initiatives

• Maintaining portfolio health i.e. Account activation & balance maintenance
• Ensure action on central triggers / customer service initiatives

Educational Qualifications (examples listed below)

Key Skills(examples listed below)

• Graduation:
• Post-Graduation:
• Sales and Influencing Skills
• Banking Product & Process Knowledge
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry.

Experience Required (examples listed below)

• Minimum experience in years 1 yr
• Exposure to banking preferable

Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)

• Customers
• Branch Banking Team
• TPP Team
• Asset Team

Please share updated resume on abhaikumar.srivastava@hdfcbank.com with following details

Current CTC :

Expected CTC :

Cureent Location :

Preferred Location :

Notice Period to join :

Note: Candidates having 3+ years experience in Banking and Wealth Management need to apply.

Interested candidates directly walk-in at

HDFC Bank • Branch Empire Infantry Road : No 5/1 , Ground Floor, Prestige Terraces, Union Street Infantry Road, Gandhi Nagar, Bengaluru, Karnataka 560001

Date : 21st Nov 24 (Thursday), Timing 10:30 AM to 01:00 PM

Warm Regards,

Abhai Srivastava

Talent Acquisition Partner RBB South2

abhaikumar.srivastava@hdfcbank.com