With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world

We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure data streaming

This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live

This impact is our purpose and drives us to do better every day

One Confluent

One team

One Data Streaming Platform

Data Connects Us

About The Role

We're a team at Confluent Solutions Engineering that supports both the broader Confluent Solutions Engineering community and Confluent customers throughout their journey

Our mission is to amplify the capabilities of Solutions Engineering teams through outstanding service delivery and technical prowess, playing a pivotal role in the entire customer engagement lifecycle

What You Will Do

Technical Acumen:: Develop a strong technical understanding of the Confluent technologies and use this effectively to discover new customer use cases and build compelling solutions

Technical Discovery and POC/Pilot Solutions: Gather customer requirements, identify use cases, and facilitate the development of Proof of Concept (POC)/Pilot solutions

Partner with Confluent stakeholders to aid customers in overcoming technical challenges during initial blueprinting and use case deployment

Value Selling: Clear articulation of Confluent’s technical and product positioning to a wide variety of business and technical stakeholders, and for forging strong relationships with them throughout the sales cycle and beyond

Prospect Demos and Evangelization: Collaborate with Confluent's Account Executives (AEs) and Sales Development Representatives (SDRs) to bring our offerings to new prospects

Craft and deliver tailored demos that go beyond the standard, showcasing the unique value proposition Confluent has to offer

Customer Engagement: Offer technical expertise in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews

Knowledge Sharing, Workshops, and Training: Support cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices

RFP/Vendor risk assessment Support: Contribute to vendor risk assessments to ensure a comprehensive understanding of potential risks and opportunities associated with proposed solutions

Assist in answering Requests for Proposals (RFPs) and Requests for Quotations (RFQs)

Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints

Global Presence through Rotational Coverage: Efficiently cover diverse time zones with rotational cycles: 8 AM 5 PM for APAC, 2 PM 11 PM for EMEA, and 6 PM 3 AM for the Americas

This approach ensures optimal availability across the globe, emphasizing our commitment to exceptional service and customer satisfaction

What You Will Bring

Technical degree in Computer Science, Engineering, Mathematics, or equivalent

2-4 years of experience in Solutions Engineering, Presales or any technical selling roles with software Development, Data Engineering background

Knowledge about building solutions with Apache Kafka

Knowledge about distributed systems, infrastructure software like databases, message queues, Kubernetes, serverless, API gateways, cloud networking constructs, and/or Big Data products

Understanding of systems operations concepts (disk, network, operating systems, etc,)

Knowledge of working with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and/or Software as a Service (SaaS)

Development language agnostic, good to have experience with Java, Python, SQL

Working knowledge of software development tools and methodologies

Experience with configuration management, infrastructure automation, and CI/CD tooling(e g

, Terraform, Ansible) is a plus

Exceptional presentation and communications capabilities

High level of comfort communicating effectively across internal and external organizations

What Gives You An Edge

Knowledge about building ETL applications

Knowledge about building and operating large-scale massively parallel systems

Development or operations experience in a cloud-based environment

Experience with DevOps culture and Agile software development

AWS Solutions Architect Associate or equivalent in other cloud providers, Confluent Certifications

Prior customer-facing roles

Come As You Are

At Confluent, equality is a core tenet of our culture

We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences

The more diverse we are, the richer our community and the broader our impact

Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc

, and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees

Key Skills