Rohde & Schwarz is aglobaltechnologygroupstrivingforasaferand connected world. With its Test & Measurement, Technology Systems and Networks & Cybersecurity Divisions, the company creates tomorrow's innovations today.
IT Expert for Microsoft Cloud Collaboration Services | Rohde & Schwarz
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IT Expert for Microsoft Cloud Collaboration Services
Your Rohde & Schwarz recruiting team is looking forward to receiving your application.
Aufgaben
Ensure the smooth operation of global internal Communication & Collaboration IT services
Manage and maintain global communication and collaboration platforms such as Microsoft M365 (incl Teams) and Intranet via SAP Work Zone
Monitor system performance and implement necessary changes through the whole lifecycle according to ITIL
Perform preparation tasks, impact analyses and documentation tasks of related to new features and changes for administrators and end users in the form of FAQ pages and manuals.
Support end-users in the effective use of communication and collaboration tools (2nd / 3rd Level)
Align with other IT teams to integrate communication tools with other systems
Collaborate as part of a one global IT Comm. & Collab service team
Spannende Einblicke in Rohde & Schwarz
Unsere Kollegen erz hlen von:
t glichen Abenteuern & Herausforderungen
der Technologie hinter den innovativen Projekten und L sungen
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Qualifikationen
Bachelors degree in Computer Science, Information Technology or a related field
Job Experience: 2-4 years in related fields
Proven experience in application operation, maintenance, and troubleshooting of related Microsoft & SAP Services (MS Teams, SAP Work Zone etc.)
In-depth skills referring application lifecycle incl. security and maintenance procedures for Microsoft Applications and M365 environment
Familiarity with cloud platforms and proven experience in handling service management tools like Service Now
Relevant certifications are a plus (e.g.Microsoft certified and or ITIL certified)
Teams Phone experience (AutoAttendant, Call Queue) benefitial
Strong global communication and collaboration skills
Fluently English in spoken and written words -
Powershell scripting is a desirable
High motivation to expand personal know-how and drive tasks independently
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Rohde & Schwarz is a leading supplier of solutions in the fields of Test and Measurement, Broadcasting, Radio monitoring and Radiolocation as well as Mission-critical Radio communications. For more than 80 years, company has been developing, producing and marketing a wide range of electronic products. Headquarters in Munich with subsidiaries and representatives active in over 70 countries around the world, Rohde & Schwarz has achieved its global presence greatly. In India the company is present as Rohde & Schwarz India Pvt. Ltd (RSINDIA) which is 100% owned subsidiary of Rohde & Schwarz GmbH KG & Co, Germany, whose head office is located in New Delhi and branch offices in Bangalore, Hyderabad, Mumbai and Field presence at Ahmedabad, Chennai and Pune. With more than 10 channel partners situated at key industrial locations we serve across the country. Our emphasis is to provide outstanding sales, service and support to our customers. The company has invested sustainably to increase the local support capability as well as to provide a fully automated Calibration facility for most of the products sold. Rohde & Schwarz India has ISO 9001:2015 certified Quality Management Systems and ISO 17025 NABL Accreditation. The company continuously invests in training its service and sales personnel regularly to maintain a high level of technical competence in pre- and post-sales support and outstanding quality in services viz. Repairs, Calibration, Product support & Project management. Rohde & Schwarz India is a financially stable company rated by CRSIL as SME 1 for more than 5 years now. This rating is the highest in its category. Rohde & Schwarz India is committed to 100% customer satisfaction through innovative product offerings and outstanding support and services. Our comprehensive and continuously growing range of services are designed to provide customers with the highest level of quality and value throughout the life cycle of our products.
