job description

 : 

Mandotory skills : 

Firewalls – Cisco ASA

Switching – HPE, Aruba

Wireless – Extreme, Wing Controllers

Technology:

Switching:

• Proficient in LAN switch technology
• Hands-on experience on Aruba, HPE switches preferrable   
• Good knowledge of VLAN, port configuration, spanning tree optimization, and performance tuning.
• Hands on experience in Installing, configuring and upgrading L2 and L3 switches.
• Hands on experience in Firmware update of switches.
• Strong practical knowledge of network concepts including DNS, DHCP, VPN, network protocols.
• Troubleshoot network and internet connectivity.
• Good knowledge of SNMP, sflow, netflow, syslog and monitoring device parameters,
• Work closely with Vendors

Routing (optional):

• Good understanding of routing fundamentals

Wireless:

• Experience with RF and managing wiFi networks
• Deep understanding of WLAN technologies
• Good knowledge of usage of Authentication and Encryption standards.
• Experience with AAA, Authentication Authorization Accounting
• Perform upgrades of WLC and AP's
• Solid understanding of any product (Cisco, Aruba etc) wireless infrastructure and architecture.
• Good hands-on experience with Wireless LAN controller and Access Point troubleshooting
• Experience on RADIUS and/or TACACS
• Experience on Extreme Wing controllers is added advantage
• Excellent Troubleshooting & Debugging expertise on WLC and Access Points.

Network Security:

• Hands on experience in Cisco ASA FTD
• Strong knowledge of NAT/PAT, IPSec, AAA concepts.
• Good knowledge of SNMP, netflow, syslog and monitoring device parameters,
• Handle Major Changes, Change Scripting.

Monitoring Tools:

• Good understanding of any major NW monitoring tool and its functionality.
• Good knowledge of SNMP V2 and V3
• Configure devices to report to monitoring.
• Configure Maps, Alerts.
• Generate Reports

MAIN RESPONSIBILITIES AND ACTIVITIES

• Troubleshooting:

Analyze and resolve technical queries of customer - High Sev Incidents, Changes, Change Scripting, Problem Management Tickets, RCA preparation, understand product technology and prepare technical documentation, SOPs, Transitions of new tech, Deployment of switches, Firewalls, Aps, WLC, Attend conference calls with Customer on Technical Reviews/RCA reviews/High critical incidents calls.

• Knowledge Management:

Assist team members in providing information and knowledge sharing, Train/Mentor the new hires in the team

• Operations:

Compliance to set Process, SLA & SLOs, Project/Program Guidelines